IPTV Smarters Pro / TiviMate FAQ

IPTV Smarters Pro & TiviMate — your subscription questions answered

Everything you need to know about using Nexaview with Smarters Pro, TiviMate, Smart IPTV, IPTV Player and Stream Player — setup, EPG, m3u, Xtream Codes, pricing and legality.

01

Player app compatibility

Which IPTV player apps work with Nexaview, and how the m3u / Xtream Codes flow works.

Does Nexaview work with IPTV Smarters Pro?
Yes. We provide a standard m3u URL and Xtream Codes credentials (server URL + username + password) that plug into IPTV Smarters Pro on FireStick, Android, iOS, Smart TV and Windows. Setup takes under three minutes — open Smarters Pro, choose "Login with Xtream Codes API", paste the three values we send on WhatsApp.
Is Nexaview compatible with TiviMate?
Yes. TiviMate is one of the best Android TV / FireStick IPTV players and our Xtream Codes line works natively — full multi-EPG, recording, catch-up, parental controls. Use Add Playlist → Xtream Codes API and paste the credentials we send.
Will the subscription work with Smart IPTV (siptv.app) on Samsung and LG TVs?
Yes. Smart IPTV (siptv.app) is the most-installed Samsung/LG player. Open the app on your TV, note the MAC address, WhatsApp it to us and we link the m3u to your TV in 5 minutes. No Tizen/webOS dev mode tweaks required.
Does the m3u work with IPTV Player (Windows / Mac)?
Yes. IPTV Player on Windows, IPTV Player on Mac, IPTV Stream Player, OttPlayer, Perfect Player, GSE Smart IPTV and any VLC-compatible client all accept our m3u URL. One subscription = every player.
Can I use Nexaview on Kodi via PVR Simple Client?
Yes. Install PVR IPTV Simple Client in Kodi, set the m3u source to our URL, set EPG to our XMLTV URL — all three lines provided with your activation. Channels appear in Kodi Live TV with full 14-day EPG.
Do you sell the player apps, or just the IPTV subscription?
We sell only the IPTV subscription — the channels feed your player loads. The player apps (Smarters Pro, TiviMate, Smart IPTV, IPTV Player, OttPlayer, Perfect Player) are owned by their developers and are free to download from the relevant app store. Our job is to provide a fast, stable m3u / Xtream Codes line for those apps to point at.
Will Smarters Player Lite work with the subscription?
Yes. Smarters Player Lite is the iOS / Apple TV equivalent of Smarters Pro and accepts our Xtream Codes login. Channels load instantly with the full UK and international package.
02

Activation, m3u and Xtream Codes

How fast you get your credentials, what format we send, and how to set up.

How fast is the IPTV activation after payment?
Instant. After payment we send three things by WhatsApp within minutes: (1) your m3u playlist URL, (2) your Xtream Codes server URL + username + password, and (3) an XMLTV EPG URL. Most subscribers are streaming inside 5 minutes.
What is the difference between m3u and Xtream Codes?
m3u is a flat playlist URL — works with every IPTV player but has a fixed channel list. Xtream Codes is a richer API that lets the player auto-update channels, sync EPG and resume playback. We provide BOTH with every subscription — use whichever your player prefers (most prefer Xtream Codes).
How do I activate IPTV Smarters Pro with my Nexaview subscription?
Open Smarters Pro → Add User → "Login with Xtream Codes API" → paste the server URL, username and password from your WhatsApp. Tap done. Your channels load in 8–15 seconds, the EPG syncs in under a minute, you are watching.
Does the m3u line auto-update when channels change?
Yes if you use the Xtream Codes login (recommended). The player polls our API and picks up channel additions, renames, server changes automatically. m3u-flat-file users see updates on the next refresh.
Can I get my activation credentials by email instead of WhatsApp?
No — WhatsApp is our only delivery channel. UK customers receive WhatsApp messages 20× faster than email and the conversation thread stays open for setup support. Email-based IPTV is the reason every other provider has 3-day reply times.
How do I add my Nexaview subscription to multiple players?
The same Xtream Codes login works on every app. Install Smarters Pro on the FireStick, TiviMate on the Android box, Smart IPTV on the Samsung — paste the same server URL, username and password in each. The single-device plan allows one concurrent stream; multi-device plans allow 2/3/4 simultaneously.
03

Devices and player guides

FireStick, Smart TV, Android box, MAG, Formuler, iOS, Windows — compatibility and setup speed.

What devices does the Nexaview subscription work on?
Amazon Fire TV Stick (Smarters Pro / TiviMate), Samsung Smart TV (Smart IPTV / IPTV Smarters), LG Smart TV (Set IPTV / Smarters), Sony Bravia, Nvidia Shield (TiviMate), Android TV box (any), iPhone / iPad (Smarters Player Lite / GSE), Android phone (Smarters Pro / TiviMate), MAG box (Stalker portal), Formuler Z8/Z10/Z11, Apple TV 4K (Smarters Lite / GSE), Windows PC (IPTV Player / VLC), macOS (IPTV Player / VLC).
How do I set up IPTV Smarters Pro on Amazon FireStick?
Install the free Downloader app from the Amazon Appstore. Use Downloader to fetch the Smarters Pro APK. Enable "Apps from Unknown Sources" in Developer Options. Install Smarters Pro. Open it, choose "Login with Xtream Codes API", paste the credentials from your WhatsApp. Full guide on /installation-guides/.
Does Nexaview work on Samsung Tizen and LG webOS Smart TVs?
Yes. Both TV operating systems support Smart IPTV (siptv.app), IPTV Smarters and IBO Player from their respective stores. Open the app, note the MAC address, WhatsApp it to us — we activate within 5 minutes. No factory reset or dev-mode hacks required.
Can I switch devices mid-stream?
Yes — your credentials are device-agnostic. Start watching on the FireStick, walk to the kitchen and continue on your iPhone, then back to the TV. Same login works everywhere; no extra setup. Concurrent streams are limited by your plan (1 / 2 / 3 / 4).
What internet speed do I need for IPTV Smarters Pro?
Minimum 10 Mbps for HD streams, 25 Mbps for 4K UHD. Every UK broadband package from BT, Sky, Virgin, TalkTalk and Hyperoptic comfortably exceeds this. Use a wired Ethernet cable on the FireStick for the most stable stream during peak hours.
Does the IPTV subscription work on Apple TV 4K?
Yes. Install Smarters Player Lite or GSE Smart IPTV from the App Store on your Apple TV 4K. Add Xtream Codes login. Full 4K HDR picture quality — actually better than many UK broadcasters' own 4K feeds.
Will Nexaview run on Nvidia Shield and Chromecast with Google TV?
Yes. Both run TiviMate, Smarters Pro and OttPlayer natively. Nvidia Shield in particular is the most-recommended Android TV box for serious IPTV households — pair it with TiviMate Premium for the best UX.
04

Stream quality, EPG and reliability

14-day EPG, zap times, 4K HDR availability, peak-hour stability.

Does Nexaview include a 14-day EPG (TV guide)?
Yes. We supply a full XMLTV electronic programme guide for 14 days ahead. TiviMate, Smarters Pro, Perfect Player and most major players load it automatically once you enter your Xtream Codes. You get show titles, episode names, descriptions, start/end times — exactly like a Sky Q or Virgin TV guide.
How fast is channel switching (zap time)?
Under 800 ms on most channels — your player will jump between BBC One, Sky Sports Premier League and TNT Sports without a spinner. We use edge-cached delivery from 14 PoPs across the UK and EU.
What stream quality can I expect?
Up to 4K Ultra HD with HDR where the rights-holder supplies it (F1, World Cup, Champions League finals, premium movie channels). 1080p Full HD on the vast majority of channels. Adaptive bitrate keeps the picture stable even when your home WiFi dips.
What happens if a channel goes down during a Premier League kickoff?
Our 99.9% uptime SLA is backed by automatic failover across redundant servers. If something does break, WhatsApp support replies in under 4 minutes and 90% of issues resolve within 10 minutes — usually by switching you to a backup line in seconds.
Does the subscription work during peak Saturday 3pm Premier League hours?
Yes — that is the hour we engineer for. Regional CDN PoPs in Manchester, London, Glasgow and Dublin spread the load so no single origin floods. Zero buffering on a 25 Mbps line during the busiest kickoffs.
05

Pricing, trial and refund

How the plans compare, the free 24-hour trial, multi-device savings, money-back policy.

How much does the IPTV Smarters Pro subscription cost in the UK?
Plans start from £9.99/month. The 12-month Team Pro Annual works out at £4.17/month — best value for households who watch most days. Multi-device packages save up to 30% on 2/3/4 simultaneous streams.
Is there a free IPTV Smarters trial before I subscribe?
Yes — a free 24-hour trial with full channel access. No credit card, no payment details. WhatsApp us, we send your Xtream Codes credentials within minutes. Same channels and VOD as a paid subscription.
Can I cancel the subscription anytime?
Yes. No contracts, no cancellation fees, no auto-renewal. Monthly plans run until expiry. Annual plans include a 30-day money-back guarantee.
How many devices can I run simultaneously?
Single-device plans allow 1 concurrent stream. Multi-device plans support 2, 3 or 4 simultaneous streams across any combination of players (Smarters on FireStick + TiviMate on Android + Smart IPTV on Samsung, etc.).
Do you offer a refund if Smarters Pro setup does not work for me?
Yes — 30-day money-back guarantee on annual plans. Monthly customers can simply not renew. Most refund cases never happen because the free 24-hour trial means you have already tested the service on your specific player + device before paying.